IT 2.0 Defined

IT 2.0 is a new model for delivering business solutions where economic interests of clients are aligned with those of IT providers and are consistent with clients' business strategies.

With IT 2.0, the conventional conflict of interests – clients' costs = vendors' revenue – is fundamentally changed to focus on sharing measurable improvements in the performance of client's business. Instead of buying features or billable hours, clients partner and co-invest with IT providers to achieve optimal economic results.

The following table describes the difference between traditional and IT 2.0 approaches with respect to economic alignment between clients and IT providers.